It started with conversations between my manager and Hayley from our Learning and Development team. We explored various training options and discussed what would be most beneficial for my role. Together, we decided the APM Project Fundamentals Qualification (PFQ) was the best fit to support my development.

I’ve gained a much deeper understanding of project management principles. Before the course, I had a general idea of many concepts, but now I understand them in more detail and, more importantly, how and when to apply them. For example, I now clearly understand the distinction between projects and programmes, the full project lifecycle, and how to effectively manage stakeholders, scope, and change control. These are all things I use in my day-to-day work.

Arc Partnership supported me by adjusting my workload so I could take two days out for the training and exam. I also received invaluable support from colleagues who had previously completed the course. They shared their experiences and helped me get to grips with the material.